Shipping
SHIPPING
Option: Australia Post
How much: Shipping will be calculated at checkout.
How long it will take: Usually between 5 -10 business days after being shipped (Note this is for Australian orders only). Some items are made to order or shipped directly from the wholesaler. This can mean that if a number of items are ordered you may receive them at different times. If this is the case you will be notified via email. No extra postage will be charged.
INTERNATIONAL SHIPPING
All prices are in Australian dollars. The prices within the online store DO NOT include relevant overseas duties and other custom charges that you may incur.
All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. It is the responsibility of customers to check local customs regulations before placing an order for shipping outside Australia
DELIVERY PROCESS
We ship orders Monday to Friday, during office hours, and do not operate on public holidays. In the event of a product being out of stock when you order, we will contact you directly.
We will email you to confirm your order and again when we ship it. Rural areas may require additional delivery time, please allow up to 7 days for your items to arrive after you receive the shipping confirmation, Longer for International Orders.
Once your order has been shipped, it is in the care of the postal service. We are not liable for any errors made by these services.
Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.